Duncan Murray

The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre

Duncan Murray, Gary Howat · Sport Management Review · 2002 · 400 citations

Business, Marketing, Marketing Management +17

Predicting academic performance by considering student heterogeneity

Sumyea Helal, Jiuyong Li, Lin Liu et al. · Knowledge-Based Systems · 2018 · 185 citations

Education, Educational Assessment, Higher Education +14

The relationships between service problems and perceptions of service quality, satisfaction, and behavioral intentions of Australian public sports and leisure center customers.

Gary Howat, Duncan Murray, Gary Crilley · Journal of Park and Recreation Administration · 1999 · 124 citations

Business, Marketing, Marketing Management +15

Identifying key factors of student academic performance by subgroup discovery

Sumyea Helal, Jiuyong Li, Lin Liu et al. · International Journal of Data Science and Analytics · 2018 · 53 citations

Education, Educational Assessment, Higher Education +16

How toxic leaders are perceived: gender and information-processing

Sarah Mei Yi Chua, Duncan Murray · Leadership & Organization Development Journal · 2015 · 36 citations

Management, Leadership, Social Psychology +15