Concepedia

Sridhar Manohar

SM

15

Publications

491

Citations

11

H-Index

2014

Active since

Affiliations

Chitkara University(Current)

Amity University

Vellore Institute of Technology University

Sridhar Manohar is an author at Chitkara University specializing in business, management, and customer satisfaction.

Top concepts

BusinessManagementMarketingCustomer SatisfactionStrategic ManagementService QualityBusiness StrategyService InnovationEngineeringSustainability

Publications per year

2014–2024

15

Publications

15

Service innovation, corporate reputation and word-of-mouth in the banking sector

Sridhar Manohar, Amit Mittal, Sanjiv Marwah · Benchmarking An International Journal · 2019 · 203 citations

Customer Satisfaction, Retail Banking, Service Innovation +15

Examining the impact of intangible product features and e-commerce institutional mechanics on consumer trust and repurchase intention

Urvashi Tandon, Amit Mittal, Sridhar Manohar · Electronic Markets · 2020 · 70 citations

Customer Satisfaction, Online Customer Behavior, Product Experience +14

Service Innovation and Customer Performance of Telecommunication Service Provider: A Study on Mediation Effect of Corporate Reputation

P. Ganesan, Sridhar Manohar · Corporate Reputation Review · 2016 · 27 citations

Customer Satisfaction, Service Innovation, Service Quality +14

Reconfiguration and transformation for resilience: building service organizations towards sustainability

Arjun J. Nair, Sridhar Manohar, Amit Mittal · Journal of Services Marketing · 2024 · 27 citations

Organizations, Resilience (Structural Engineering), Engineering +24

AI-enabled FinTech for innovative sustainability: promoting organizational sustainability practices in digital accounting and finance

Arjun J. Nair, Sridhar Manohar, Amit Mittal · International Journal of Accounting and Information Management · 2024 · 26 citations

Artificial Intelligence, Engineering, Business Intelligence +23

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