Concepedia

Sanjiv Marwah

SM

2

Publications

218

Citations

2

H-Index

2019

Active since

Affiliations

Amity University(Current)

Chitkara University

Sanjiv Marwah is an author at Amity University specializing in strategic management, customer satisfaction, and management.

Top concepts

BusinessMarketingManagementService QualityBusiness StrategyStrategic ManagementCustomer SatisfactionMutual FundsMarketing StrategyService Innovation

Publications per year

2019–2023

2

Publications

2

Service innovation, corporate reputation and word-of-mouth in the banking sector

Sridhar Manohar, Amit Mittal, Sanjiv Marwah · Benchmarking An International Journal · 2019 · 203 citations

Customer Satisfaction, Retail Banking, Service Innovation +15

A study on mediation effect of relationship quality outcome between customer relationship management and mutual fund decision

Suman Deb, Ruchi Jain, Sridhar Manohar et al. · Global Knowledge Memory and Communication · 2023 · 15 citations

Total Quality Management, Customer Satisfaction, Updated Technology +17

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