Concepedia

Yap Hock Ann

YH

1

Publications

16

Citations

1

H-Index

2020

Active since

Affiliations

Universiti Putra Malaysia(Current)

Yap Hock Ann is an author at Universiti Putra Malaysia specializing in business strategy, customer satisfaction, and social innovation.

Top concepts

Publications per year

2020–2020

1

Publications

1

Contingent Effects of Decision-making and Customer Centricity on Public-Sector Innovation Success

Nik Mohd Hazrul Nik Hashim, Yap Hock Ann, Amin Ansary et al. · Journal of Nonprofit & Public Sector Marketing · 2020 · 16 citations

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