Vinita Kaura - Concepedia

Author

Vinita Kaura

Mody University of Science and Technology

Also Known As

Vinita Kaura

Publications

729

Citations

H-Index

Concepts

All Affiliations

Mody University of Science and Technology

About

Vinita Kaura is an author at Mody University of Science and Technology specializing in business, management, and customer satisfaction.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	7	7	709
2	Management	7	7	709
3	Education	1	1	25
4	Culture	1	1	25
5	Higher Education	1	1	25

Vinita Kaura

Publications

719

Citations

H-Index

Page 1

	Year	Citations
Service quality, service convenience, price and fairness, customer loyalty, and the mediating role of customer satisfaction Vinita Kaura, Ch. S. Durga Prasad, Sourabh Sharma International Journal of Bank Marketing Customer SatisfactionService ConvenienceService Quality DimensionsConsumer ResearchRetail Banking	2015	435
Antecedents of customer satisfaction: a study of Indian public and private sector banks Vinita Kaura International Journal of Bank Marketing Customer SatisfactionRetail BankingService QualityService ResearchPrivate Sector Banks	2013	115
Service Convenience, Customer Satisfaction, and Customer Loyalty: Study of Indian Commercial Banks Vinita Kaura Journal of Global Marketing Customer SatisfactionService ConvenienceDecision ConvenienceService QualityService Research	2013	64
Impact of Service Quality, Service Convenience and Perceived Price Fairness on Customer Satisfaction in Indian Retail Banking Sector Vinita Kaura, Chalasani S. Durga Prasad, Sourabh Sharma Management and Labour Studies Customer SatisfactionService ConvenienceService QualityService ResearchInfluence Customer Satisfaction	2014	39
Pedagogy or andragogy? Views of Indian postgraduate business students Ashutosh Muduli, Vinita Kaura, Ali Quazi IIMB Management Review Teacher EducationCultureIndian EmployersTeachingStudent Teaching	2018	25
Impact of Service Quality on Satisfaction in the Indian Banking Sector Vinita Kaura, Saroj Kumar Datta IUP Journal of Marketing Management Total Quality ManagementCustomer SatisfactionService Quality.Service Qualityservice QualityService Research	2012	21
Customer Perception of Service Convenience: A Comparison between Public and New Private Sector Banks Vinita Kaura, Ch. S. Durga Prasad, Sourabh Sharma Global Business Review Customer ExperienceCustomer SatisfactionFintechService ConvenienceService Quality	2013	10
Customer perception of service quality and perceived price and fairness: a comparison between public and new private sector banks Vinita Kaura, Chalasani S. Durga Prasad, Sourabh Sharma Journal of Strategic Marketing	2013	10

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