Concepedia

Vinita Kaura

VK

8

Publications

719

Citations

8

H-Index

2012

Active since

Affiliations

Mody University of Science and Technology(Current)

Vinita Kaura is an author at Mody University of Science and Technology specializing in business, management, and customer satisfaction.

Top concepts

BusinessManagementMarketingService QualityConsumer ResearchCustomer SatisfactionCustomer ServiceHospitality MarketingHospitality ManagementConsumer Behavior

Publications per year

2012–2018

8

Publications

8

Service quality, service convenience, price and fairness, customer loyalty, and the mediating role of customer satisfaction

Vinita Kaura, Ch. S. Durga Prasad, Sourabh Sharma · International Journal of Bank Marketing · 2015 · 435 citations

Customer Satisfaction, Service Convenience, Service Quality Dimensions +16

Antecedents of customer satisfaction: a study of Indian public and private sector banks

Vinita Kaura · International Journal of Bank Marketing · 2013 · 115 citations

Customer Satisfaction, Retail Banking, Service Quality +15

Service Convenience, Customer Satisfaction, and Customer Loyalty: Study of Indian Commercial Banks

Vinita Kaura · Journal of Global Marketing · 2013 · 64 citations

Customer Satisfaction, Service Convenience, Decision Convenience +11

Impact of Service Quality, Service Convenience and Perceived Price Fairness on Customer Satisfaction in Indian Retail Banking Sector

Vinita Kaura, Chalasani S. Durga Prasad, Sourabh Sharma · Management and Labour Studies · 2014 · 39 citations

Customer Satisfaction, Service Convenience, Service Quality +11

Pedagogy or andragogy? Views of Indian postgraduate business students

Ashutosh Muduli, Vinita Kaura, Ali Quazi · IIMB Management Review · 2018 · 25 citations · Full text

Teacher Education, Culture, Indian Employers +13

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