Chalasani S. Durga Prasad

Publications

Citations

H-Index

2013

Active since

Affiliations

Mody University of Science and Technology(Current)

Chalasani S. Durga Prasad is an author at Mody University of Science and Technology specializing in service quality, customer satisfaction, and business.

Top concepts

BusinessMarketingManagementService QualityConsumer ResearchMarketing StrategyCustomer Satisfaction

Publications per year

2013–2014

Publications

Impact of Service Quality, Service Convenience and Perceived Price Fairness on Customer Satisfaction in Indian Retail Banking Sector

Vinita Kaura, Chalasani S. Durga Prasad, Sourabh Sharma · Management and Labour Studies · 2014 · 39 citations

Customer Satisfaction, Service Convenience, Service Quality +11

Customer perception of service quality and perceived price and fairness: a comparison between public and new private sector banks

Vinita Kaura, Chalasani S. Durga Prasad, Sourabh Sharma · Journal of Strategic Marketing · 2013 · 10 citations

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