Concepedia

Ch. S. Durga Prasad

CS

2

Publications

445

Citations

2

H-Index

2013

Active since

Affiliations

Mody University of Science and Technology(Current)

Ch. S. Durga Prasad is an author at Mody University of Science and Technology specializing in customer satisfaction, business, and service quality.

Top concepts

BusinessMarketingManagementService QualityConsumer ResearchCustomer SatisfactionHospitality MarketingFintechPublic SectorCustomer Service

Publications per year

2013–2015

2

Publications

2

Service quality, service convenience, price and fairness, customer loyalty, and the mediating role of customer satisfaction

Vinita Kaura, Ch. S. Durga Prasad, Sourabh Sharma · International Journal of Bank Marketing · 2015 · 435 citations

Customer Satisfaction, Service Convenience, Service Quality Dimensions +16

Customer Perception of Service Convenience: A Comparison between Public and New Private Sector Banks

Vinita Kaura, Ch. S. Durga Prasad, Sourabh Sharma · Global Business Review · 2013 · 10 citations

Customer Experience, Customer Satisfaction, Fintech +15

Rows per page

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