Nikolaos Korfiatis

Evaluating content quality and helpfulness of online product reviews: The interplay of review helpfulness vs. review content

Nikolaos Korfiatis, Elena García-Bariocanal, Salvador Sánchez‐Alonso · Electronic Commerce Research and Applications · 2011 · 530 citations

Customer Satisfaction, Consumer Research, Content Quality +16

Mobile shopping apps adoption and perceived risks: A cross-country perspective utilizing the Unified Theory of Acceptance and Use of Technology

Prasanta Kr Chopdar, Nikolaos Korfiatis, V.J. Sivakumar et al. · Computers in Human Behavior · 2018 · 443 citations · Full text

Customer Satisfaction, Mobile Marketing, Mobile Commerce +12

Job satisfaction and employee turnover determinants in high contact services: Insights from Employees’Online reviews

Panagiotis Stamolampros, Nikolaos Korfiatis, Konstantinos Chalvatzis et al. · Tourism Management · 2019 · 264 citations · Full text

Employee Involvement, Job Satisfaction, Employee Attitude +8

Measuring service quality from unstructured data: A topic modeling application on airline passengers’ online reviews

Nikolaos Korfiatis, Panagiotis Stamolampros, Panos E. Kourouthanassis et al. · Expert Systems with Applications · 2018 · 184 citations · Full text

Customer Review, Service Quality, Online Reviews +10

Evaluating authoritative sources using social networks: an insight from Wikipedia

Nikolaos Korfiatis, Marios Poulos, George D. Bokos · Online Information Review · 2006 · 146 citations

Engineering, Knowledge Extraction, Authoritative Sources +20