Panos E. Kourouthanassis

Explaining online shopping behavior with fsQCA: The role of cognitive and affective perceptions

Ilias O. Pappas, Panos E. Kourouthanassis, Michail N. Giannakos et al. · Journal of Business Research · 2015 · 475 citations

Customer Satisfaction, Online Shopping Behavior, Online Customer Behavior +14

Tourists responses to mobile augmented reality travel guides: The role of emotions on adoption behavior

Panos E. Kourouthanassis, Costas Boletsis, Cleopatra Bardaki et al. · Pervasive and Mobile Computing · 2014 · 274 citations

Customer Satisfaction, Engineering, Consumer Research +18

Measuring service quality from unstructured data: A topic modeling application on airline passengers’ online reviews

Nikolaos Korfiatis, Panagiotis Stamolampros, Panos E. Kourouthanassis et al. · Expert Systems with Applications · 2018 · 184 citations · Full text

Customer Review, Service Quality, Online Reviews +10

The interplay of online shopping motivations and experiential factors on personalized e-commerce: A complexity theory approach

Ilias O. Pappas, Panos E. Kourouthanassis, Michail N. Giannakos et al. · Telematics and Informatics · 2016 · 171 citations

Customer Satisfaction, Online Customer Behavior, Behavioral Decision Making +14

Shiny happy people buying: the role of emotions on personalized e-shopping

Ilias O. Pappas, Panos E. Kourouthanassis, Michail N. Giannakos et al. · Electronic Markets · 2014 · 138 citations · Full text

Customer Experience, Customer Satisfaction, Personalized E-shopping +22