Statistics
Publications
9
Citations
416
H-Index
9
Active since
1972
Affiliations
University of Missouri(Current)
William B. Wagner is an author at University of Missouri specializing in management, operations management, and customer service management.
Publications per year
1972–2000
9
9
William B. Wagner, Donald J. Bowersox · Journal of Marketing · 1976 · 234 citations
Customer service as a marketing strategy
William B. Wagner, Raymond LaGarce · Industrial Marketing Management · 1981 · 27 citations
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