Concepedia

Sevo Eroglu

SE

Statistics

Publications

2

Citations

111

H-Index

2

Active since

1990

Sevo Eroglu is an author specializing in customer satisfaction, consumer decision making, and consumer research.

Top concepts

MarketingManagementSales ManagementConsumer BehaviorConsumer ResearchCustomer SatisfactionConsumer Decision MakingHealthEmpathyBusiness

Publications per year

1990–1994

2

Publications

2

An Empirical Examination of the Impact of Salesperson Empathy and Professionalism and Merchandise Salability on Retail Buyers' Evaluations

Bruce K. Pilling, Sevo Eroglu · Journal of Personal Selling and Sales Management · 1994 · 75 citations

Customer Experience, Customer Satisfaction, Consumer Study +21

The Atmospherics of Personal Selling

James C. McElroy, Paula C. Morrow, Sevo Eroglu · Journal of Personal Selling and Sales Management · 1990 · 36 citations · Full text

Customer Satisfaction, Office Design, Consumer Research +17

1–2 of 2