Concepedia
Statistics
Publications
66
Citations
5.3K
H-Index
39
Active since
2001
Affiliations
University of Southern Mississippi(Current)
Soochow University
University of International Business and Economics
Chinese University of Hong Kong
University of Minnesota, Duluth
Fujun Lai is an author at University of Southern Mississippi specializing in business, management, and marketing.
Top concepts
BusinessManagementMarketingSupply Chain ManagementStrategic ManagementLogisticsSupply ChainCustomer SatisfactionBusiness StrategyEngineering
Publications per year
2001–2024
How quality, value, image, and satisfaction create loyalty at a Chinese telecom
Fujun Lai, Mitch Griffin, Barry J. Babin · Journal of Business Research · 2008 · 794 citations
Total Quality Management, Customer Satisfaction, Customer Experience +8
Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers
Joe Hutchinson, Fujun Lai, Youcheng Wang · Tourism Management · 2008 · 476 citations · Full text
Customer Satisfaction, Quality Of Life, Behavioral Decision Making +9
THE INFORMATION TECHNOLOGY CAPABILITY OF THIRD‐PARTY LOGISTICS PROVIDERS: A RESOURCE‐BASED VIEW AND EMPIRICAL EVIDENCE FROM CHINA
Fujun Lai, Dahui Li, Qiang Wang et al. · Journal of Supply Chain Management · 2008 · 254 citations
Logistics Processes, Education, Competitive Advantage +20
Institutional Theory and Environmental Pressures: The Moderating Effect of Market Uncertainty on Innovation and Firm Performance
Zhaofang Chu, Jinghong Xu, Fujun Lai et al. · IEEE Transactions on Engineering Management · 2018 · 229 citations
Green Marketing, Firm Performance, Green Manufacturing +24
Customer pressure and green innovations at third party logistics providers in China
Zhaofang Chu, Lin-Lin Wang, Fujun Lai · The International Journal of Logistics Management · 2018 · 194 citations
Customer Satisfaction, Green Marketing, Innovation Adoption +26
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