Diem-Trinh Le

Factors influencing customer's loyalty towards ride-hailing taxi services – A case study of Vietnam

Duy Quy Nguyen-Phuoc, Diep Ngoc Su, Phuong Thi Kim Tran et al. · Transportation Research Part A Policy and Practice · 2020 · 213 citations

Customer Satisfaction, Ride-hailing Taxi Services, Management +9

Factors affecting tourists' public transport use and areas visited at destinations

Diem-Trinh Le, Jutta Roosen, Regine Gerike et al. · Tourism Geographies · 2015 · 110 citations

Public Transport, Economics, Urban Tourism +14

Analysis of Visitor Satisfaction with Public Transport in Munich

Diem-Trinh Le, C. Michael Hall, Regine Gerike · Journal of Public Transportation · 2014 · 103 citations · Full text

Public Transport, Customer Satisfaction, Destination Marketing +13

Visitor users vs. non-users of public transport: The case of Munich, Germany

Diem-Trinh Le, Regine Gerike, C. Michael Hall · Journal of Destination Marketing & Management · 2014 · 93 citations · Full text

Public Transport, Urban Mobility, Public Policy +13

Segmenting Visitors to Battlefield Sites: International Visitors to The Former Demilitarized Zone in Vietnam

Diem-Trinh Le, Douglas G. Pearce · Journal of Travel & Tourism Marketing · 2011 · 50 citations

Tourism Management, Tourism Performance, Tourism Supply +21