Hans Kasper - Concepedia

Author

Hans Kasper

Maastricht University

Also Known As

H D P Kasper, H Kasper, HANS KASPER, Hans D. P. Kasper, Hans D.P. Kasper, Hans Kasper

Publications

Citations

H-Index

Concepts

All Affiliations

Maastricht University Transnational University Limburg Radboud University Nijmegen Hofstra University Maastricht School of Management

About

Hans Kasper is an author at Maastricht University specializing in management, marketing, and business.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	6	6	1.5K
2	Business	5	5	1.3K
3	Social Sciences	2	2	293
4	Language Studies	1	1	149
5	Cognitive Science	1	1	144

Hans Kasper

Publications

1.8K

Citations

H-Index

Page 1

	Year	Citations
The complex relationship between consumer satisfaction and brand loyalty JoséM.M. Bloemer, Hans Kasper Journal of Economic Psychology Customer SatisfactionComplex RelationshipBrand EquityService QualityManagement	1995	1.1K
Country-image discourse model: Unraveling meaning, structure, and function of country images Kris Brijs, Josée Bloemer, Hans Kasper Journal of Business Research Country-image Discourse ModelCultureUnraveling MeaningDiscourse StructureInternational Relations	2011	149
The CoO‐ELM model Josée Bloemer, Kris Brijs, Hans Kasper European Journal of Marketing Consumer UncertaintyBehavioral Decision MakingConsumer StudyConsumer ResearchElaboration Likelihood Model	2009	144
On problem perception, dissatisfaction and brand loyalty Hans Kasper Journal of Economic Psychology MarketingCustomer SatisfactionManagementConsumer ResearchBusiness	1988	100
The impact of quality on store loyalty: A contingency approach Gaby Odekerken‐Schröder, Kristof De Wulf, Hans Kasper, Total Quality Management	2001	69
Explaining satisfaction in double deviation scenarios: the effects of anger and distributive justice Ana B. Casado‐Díaz, Francisco Mas Ruiz, Hans Kasper International Journal of Bank Marketing	2007	58
After sales service quality: Views between industrial customers and service managers Hans Kasper, Jos Lemmink Industrial Marketing Management Customer SatisfactionService QualitySales Service QualityService ManagersService Research	1989	54
Culture and leadership in market‐oriented service organisations Hans Kasper European Journal of Marketing Business CultureBrand StrategyMarket‐oriented Service OrganisationsOrganizational BehaviorManagement	2002	54
Towards a clear terminology on international retailing Evert Helfferich, Hans Kasper The International Review of Retail Distribution and Consumer Research MarketingInternational ManagementCultureGlobal RetailingInternationalization Processes	1997	51
Coping with confusion Hans Kasper, Josée Bloemer, Paul H. Driessen Managing Service Quality	2010	38

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