Concepedia

Heriyanti Mustafa

HM

2

Publications

78

Citations

2

H-Index

2021

Active since

Affiliations

Universitas Patria Artha(Current)

Heriyanti Mustafa is an author at Universitas Patria Artha specializing in customer satisfaction, service quality, and consumer research.

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Publications per year

2021–2022

2

Publications

2

The Influence of Digital Marketing and Customer Perceived Value through Customer Satisfaction on Customer Loyalty

Gunawan Bata Ilyas, Abdul Munir, Hasmin Tamsah et al. · Journal of Legal Ethical and Regulatory Issues · 2021 · 66 citations

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Price, Promotion, and Supporting Facilities on Customer Satisfaction

Gunawan Bata Ilyas, Heriyanti Mustafa · Golden Ratio of Marketing and Applied Psychology of Business · 2022 · 12 citations · Full text

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