Gunawan Bata Ilyas

Reflective Model of Brand Awareness on Repurchase Intention and Customer Satisfaction

Gunawan Bata Ilyas, Sri Rahmi, Hasmin Tamsah et al. · Journal of Asian Finance Economics and Business · 2020 · 141 citations · Full text

Customer Satisfaction, Brand Strategy, Consumer Research +16

Training, Knowledge Sharing, and Quality of Work-Life on Civil Servants Performance in Indonesia

Hasmin Tamsah, Ansar S.E, Gunawan Bata Ilyas et al. · Journal of Ethnic and Cultural Studies · 2020 · 117 citations · Full text

Job Performance, Education, Public Personnel Administration +18

The Influence of Digital Marketing and Customer Perceived Value through Customer Satisfaction on Customer Loyalty

Gunawan Bata Ilyas, Abdul Munir, Hasmin Tamsah et al. · Journal of Legal Ethical and Regulatory Issues · 2021 · 66 citations

Customer Experience, Customer Satisfaction, Service Quality +12

Exploring a New Destination Image: A Case Study of Suranadi Village

Gunawan Bata Ilyas, Kristiana Widiawati, Suhaimi Suhaimi et al. · Journal of Environmental Management and Tourism · 2023 · 44 citations · Full text

Customer Satisfaction, New Destination Image, Cultural Heritage +17

Element of Marketing: SERVQUAL Toward Patient Loyalty in the Private Hospital Sector

Munawar Yantahin, Gunawan Bata Ilyas, Yusriadi Hala et al. · Journal of Asian Finance Economics and Business · 2021 · 40 citations · Full text

Customer Satisfaction, Service Quality, Healthcare Marketing +11