Golden Ratio of Marketing and Applied Psychology of Business

Service Quality (SERVQUAL) Dimensions on Customer Satisfaction: Empirical Evidence from Bank Study

Sigit Sugiarto, Vivi Octaviana · 2021 · 51 citations · Full text

Business, Marketing, Quality Management +17

Impulsive Buying Behavior: Implementation of IT on Technology Acceptance Model on E-Commerce Purchase Decisions

Faradiva Dwi Azizah, Awaluddin Nur, Aditya Halim Perdana Kusuma Putra · 2022 · 50 citations · Full text

Business, Information Systems, Management Information Systems +17

Behavioral Stimulus for Using Bank Mestika Mobile Banking Services: UTAUT2 Model Perspective

Fenny Krisna Marpaung, Reni Shinta Dewi, Ernest Grace et al. · 2021 · 40 citations · Full text

Business, Behavioral Sciences, Information Technology +14

The Effect of Service Quality Elements on Customer Satisfaction

B. Bungatang, R. Reynel · 2021 · 39 citations · Full text

Business, Marketing, Marketing Management +17

Market Orientation, Service Quality on Customer Satisfaction and Loyalty: Study on Sharia Banking in Indonesia

Ety Saraswati · 2021 · 22 citations · Full text

Business, Marketing, Marketing Management +17