Concepedia
Statistics
Publications
20
Citations
1.4K
H-Index
17
Active since
2003
Affiliations
National United University(Current)
Providence University
National Taichung University of Science and Technology
Providence College
University of Denver
Jyh‐Jeng Wu is an author at National United University specializing in marketing, management, and trust.
Top concepts
MarketingManagementTrustBusinessCustomer SatisfactionConsumer ResearchSocial InfluenceInteractive MarketingCommunicationConsumer Behavior
Publications per year
2003–2021
Trust factors influencing virtual community members: A study of transaction communities
Jyh‐Jeng Wu, Ying‐Hueih Chen, Yu-Shuo Chung · Journal of Business Research · 2009 · 322 citations
Trust Metric, Customer Satisfaction, Transaction Communities +14
Towards understanding members' interactivity, trust, and flow in online travel community
Jyh‐Jeng Wu, Yongsheng Chang · Industrial Management & Data Systems · 2005 · 299 citations
Customer Satisfaction, Engineering, Flow Experience +21
Factors affecting members' trust belief and behaviour intention in virtual communities
Jyh‐Jeng Wu, Alex S.L. Tsang · Behaviour and Information Technology · 2008 · 161 citations
Behavioral Decision Making, Social Psychology, Social Influence +24
Effect of transaction trust on e-commerce relationships between travel agencies
Jyh‐Jeng Wu, Yongsheng Chang · Tourism Management · 2005 · 102 citations
Trust Metric, Customer Satisfaction, Online Customer Behavior +9
Trust transfer and the effect of service quality on trust in the healthcare industry
Che-Hui Lien, Jyh‐Jeng Wu, Ying‐Hueih Chen et al. · Managing Service Quality · 2014 · 77 citations
Trust Metric, Customer Satisfaction, Trust Transfer +15
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