Pallavi R. Kamath

Statistics

Publications

Citations

123

H-Index

Active since

2019

Affiliations

Manipal Academy of Higher Education(Current)

Pallavi R. Kamath is an author at Manipal Academy of Higher Education specializing in customer relationship management, customer experience management, and business.

Publications per year

2019–2020

Publications

Building customer loyalty in retail banking: a serial-mediation approach

Pallavi R. Kamath, Yogesh P. Pai, Nandan Prabhu · International Journal of Bank Marketing · 2019 · 82 citations

Business, Marketing, Marketing Management +16

Determinants of recovery satisfaction and service loyalty: the differing effects of service recovery system and service recovery performance

Pallavi R. Kamath, Yogesh P. Pai, Nandan Prabhu · Journal of Service Theory and Practice · 2020 · 23 citations

Business, Organizational Behavior, Retail Management +17

Entrepreneurial potential of students of MBA and engineering schools in the Indian context: roles of leadership and achievement motivation

Hasirumane Venkatesh Mukesh, Nandan Prabhu, Navin Kumar Koodamara et al. · Journal of Applied Research in Higher Education · 2020 · 18 citations

Management, Entrepreneurship, Leadership +11

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