Concepedia

Wan-Hong Chen

WC

Statistics

Publications

1

Citations

11

H-Index

1

Active since

2012

Affiliations

Yu Da University(Current)

Wan-Hong Chen is an author at Yu Da University specializing in stakeholder theory, stakeholder engagement, and stakeholder demands.

Top concepts

BusinessManagementStakeholder TheoryBusiness OperationsStakeholder DemandsCustomer SatisfactionOperations ManagementOrganizational SystemsStakeholder EngagementStakeholder Management

Publications per year

2012–2012

1

Publications

1

Developing a revised QFD technique to meet the needs of multiple-customer groups: a case of public policy analysis

Chang‐Hsi Yu, Chi‐Kuang Chen, Wan-Hong Chen et al. · Total Quality Management & Business Excellence · 2012 · 11 citations

Customer Experience, Customer Satisfaction, Qfd Deployment Processes +22

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