The Marketing of Services: Managing the Intangibles

A. M. Rushton, David Carson

European Journal of Marketing

Customer SatisfactionMarketing ConsequencesService ResearchServices ManagementService Study +11

Lattice Calculation of Weak Matrix Elements

C. Bérnard, T. Draper, G. Hockney, +2

Physical Review Letters

Eye GraphsQuantum Lattice SystemPhysicsNatural SciencesParticle Physics +9

D∗± production by e+e− annihilation near 34.4 GeV cm energy

Matthias Althoff, W. Braunschweig, K. Gather, +93

Physics Letters B

Heavy Ion PhysicHigh-energy Nuclear ReactionNuclear PhysicsPhysicsNatural Sciences +3

An experimental study of muonic X-ray transitions in mercury isotopes

A. A. Hahn, J. Philip Miller, R. J. Powers, +6

Nuclear Physics A

X-ray SpectroscopyEngineeringPhysicsNatural SciencesMercury Isotopes +4

Strong interaction and mass measurements using antiprotonic atoms

Peter L. Roberson, T. King, R. Kunselman, +12

Physical Review C

X-ray SpectroscopyExperimental Nuclear PhysicsPhysicsNuclear PhysicsMass Measurements +13

Muon- and Pion-Induced Fission of Uranium Isotopes

B. Budick, Shukai Cheng, Eduardo R. Macagno, +2

Physical Review Letters

EngineeringNuclear PhysicsNuclear DataRadiationless TransitionNuclear Fission +15

Radiative Muon Capture in Calcium

Robert D. Hart, C. R. Cox, G. Dodson, +6

Physical Review Letters

Photon SpectrumPartial Branching RatioEngineeringNuclear PhysicsPhysics +12

Nuclear excitation in muonic 209Bi

W.Y. Lee, M.Y. Chen, Shukai Cheng, +3

Nuclear Physics A

High-energy Nuclear ReactionNuclear PhysicsPhysicsNatural SciencesNuclear Engineering +1

Services – Marketing with a Difference?

A. M. Rushton, David Carson

Marketing Intelligence & Planning

Customer SatisfactionService StrategyService InnovationServices ManagementWestern Europe +11

Maximising Marketing Effectiveness

Gordon Wills, Sherril Kennedy, John Cheese, +1

Management Decision

Marketing AnalyticsCustomer SatisfactionMarketing EffectivenessFull UnderstandingUnit Vii +12