Concepedia

Barry Howcroft

BH

29

Publications

2.2K

Citations

21

H-Index

1986

Active since

Affiliations

Loughborough University(Current)

University of Ulster

University of Stirling

University Bank

University of the West of England

Barry Howcroft is an author at Loughborough University specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingFinanceCustomer SatisfactionConsumer ResearchConsumer BehaviorMarketing StrategyFintechProductivity

Publications per year

1986–2016

29

Publications

29

Consumer attitude and the usage and adoption of home‐based banking in the United Kingdom

Barry Howcroft, Robert T. Hamilton, Paul Hewer · International Journal of Bank Marketing · 2002 · 544 citations

Customer Satisfaction, Home‐based Banking, Consumer Research +17

An exposition of consumer behaviour in the financial services industry

Antony Beckett, Paul Hewer, Barry Howcroft · International Journal of Bank Marketing · 2000 · 260 citations

Customer Satisfaction, Digital Marketing, Consumer Study +19

The use of data envelopment analysis to monitor hotel productivity

Barry Howcroft, Leigh Drake · Progress in Tourism and Hospitality Research · 1997 · 163 citations

Total Quality Management, Business Intelligence, Hospitality Revenue Management +19

The use of data envelopment analysis to monitor hotel productivity

Nick Johns, Barry Howcroft, Leigh Drake · Progress in Tourism and Hospitality Research · 1997 · 158 citations

Total Quality Management, Business Intelligence, Hospitality Revenue Management +19

Relative efficiency in the branch network of a UK bank: An empirical study

Leigh Drake, Barry Howcroft · Omega · 1994 · 151 citations

Productivity, Financial Network, Business +6

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