Arfan Bakhtiar

The empirical model of trust, loyalty, and business performance of the dairy milk supply chain

Aries Susanty, Arfan Bakhtiar, Ferry Jie et al. · British Food Journal · 2017 · 48 citations · Full text

Customer Satisfaction, Consumer Research, Partial Least Squares +17

The relationship between information sharing, informal contracts and trust on performance of supply chain management in the SMEs of batik

Aries Susanty, Norma Mustiana Sirait, Arfan Bakhtiar · Measuring Business Excellence · 2018 · 23 citations

Customer Satisfaction, Information Sharing, Management +17

The performance of dairy supply chain in Indonesia: a system dynamics approach

Aries Susanty, Arfan Bakhtiar, Nia Budi Puspitasari et al. · International Journal of Productivity and Performance Management · 2019 · 21 citations

Applied Economics, Economic Development, Development Economics +22

The effect of quality management system (ISO 9001) on operational performance of various organizations in Indonesia

Arfan Bakhtiar, Aditya Wahyu Nugraha, Hery Suliantoro et al. · Cogent Business & Management · 2023 · 20 citations · Full text

Total Quality Management, Engineering, Organizational Characteristic +22

Performance analysis and strategic planning of dairy supply chain in Indonesia

Aries Susanty, Arfan Bakhtiar, Nia Budi Puspitasari et al. · International Journal of Productivity and Performance Management · 2018 · 17 citations

Agricultural Economics, Precision Dairy, Performance Measurement Systems +23