Concepedia

Norma Mustiana Sirait

NM

1

Publications

23

Citations

1

H-Index

2018

Active since

Affiliations

Diponegoro University(Current)

Norma Mustiana Sirait is an author at Diponegoro University specializing in customer satisfaction, business, and supply chain management.

Top concepts

TrustBusinessMarketingManagementSupply ChainBusiness StrategyStrategic SourcingStrategic ManagementCustomer SatisfactionSupply Chain Management

Publications per year

2018–2018

1

Publications

1

The relationship between information sharing, informal contracts and trust on performance of supply chain management in the SMEs of batik

Aries Susanty, Norma Mustiana Sirait, Arfan Bakhtiar · Measuring Business Excellence · 2018 · 23 citations

Customer Satisfaction, Information Sharing, Management +17

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