Concepedia

Robert Rugimbana

RR

20

Publications

786

Citations

16

H-Index

1994

Active since

Affiliations

University of Newcastle Australia(Current)

Tshwane University of Technology

Griffith University

Massey University

Charles Darwin University

Robert Rugimbana is an author at University of Newcastle Australia specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingEducationConsumer ResearchConsumer BehaviorCultureSocial SciencesAfrican DevelopmentEconomics

Publications per year

1994–2019

20

Publications

20

Differentiating between service quality and relationship quality in cyberspace

Byron Keating, Robert Rugimbana, Ali Quazi · Managing Service Quality · 2003 · 144 citations

Total Quality Management, Customer Satisfaction, Digital Marketing +18

Perceived Attributes of ATMs and Their Marketing Implications

Robert Rugimbana, Philip W. Iversen · International Journal of Bank Marketing · 1994 · 77 citations

Customer Experience, Customer Satisfaction, Atm Attributes +16

Selecting expatriates in developing areas: “country-of-origin” effects in Tanzania?

Stuart C. Carr, Robert Rugimbana, Emily Walkom et al. · International Journal of Intercultural Relations · 2001 · 64 citations

Human Migration, International Population Movement, Development Economics +8

The role of social power relations in gift giving on Valentine's Day

Robert Rugimbana, Brett Donahay, Christopher P. Neal et al. · Journal of Consumer Behaviour · 2003 · 54 citations

Behavioral Decision Making, Social Psychology, Consumer Research +22

Generation Y: How cultural values can be used to predict their choice of electronic financial services

Robert Rugimbana · Journal of Financial Services Marketing · 2007 · 53 citations

Cultural Values, Customer Satisfaction, Culture +10

Rows per page

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