Concepedia

Yeming Gong

YG

100

Publications

4.8K

Citations

39

H-Index

2008

Active since

Affiliations

École de management de Lyon(Current)

Huazhong University of Science and Technology

Huazhong Agricultural University

Erasmus University Rotterdam

Zhejiang Gongshang University

Yeming Gong is an author at École de management de Lyon specializing in business, engineering, and management.

Top concepts

BusinessEngineeringManagementMarketingSystems EngineeringOperations ResearchLogisticsSupply Chain ManagementSupply ChainComputer Engineering

Publications per year

2008–2024

100

Publications

100

Can AI artifacts influence human cognition? The effects of artificial autonomy in intelligent personal assistants

Qian Hu, Yaobin Lu, Zhao Pan et al. · International Journal of Information Management · 2020 · 276 citations

Artificial Intelligence, Cognitive Science, Behavioral Sciences +14

Effects of carbon emission reduction on supply chain coordination with vendor-managed deteriorating product inventory

Qingguo Bai, Yeming Gong, Mingzhou Jin et al. · International Journal of Production Economics · 2018 · 236 citations

Supply Network, Supply Chain Disruption, Management +9

Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty

Qian Chen, Yaobin Lu, Yeming Gong et al. · Internet Research · 2023 · 204 citations

Artificial Intelligence, Customer Satisfaction, Customer Experience +15

Classifying and measuring the service quality of AI chatbot in frontline service

Qian Chen, Yeming Gong, Yaobin Lu et al. · Journal of Business Research · 2022 · 177 citations

Artificial Intelligence, Conversational User Interface, Chatbot +11

Green product design considering functional-product reference

Zhaofu Hong, Hao Wang, Yeming Gong · International Journal of Production Economics · 2019 · 151 citations · Full text

Industrial Design, Engineering, Design +9

Rows per page

1–5 of 100