Durgesh Agnihotri

Investigating the impact of restaurants' sustainable practices on consumers' satisfaction and revisit intentions: a study on leading green restaurants

Pallavi Chaturvedi, Kushagra Kulshreshtha, Vikas Tripathi et al. · Asia-Pacific Journal of Business Administration · 2022 · 79 citations

Customer Satisfaction, Green Marketing, Green Restaurants +19

Investigating the impact of authenticity of social media influencers on followers' purchase behavior: mediating analysis of parasocial interaction on Instagram

Durgesh Agnihotri, Pallavi Chaturvedi, Kushagra Kulshreshtha et al. · Asia Pacific Journal of Marketing and Logistics · 2023 · 74 citations

Purchase Behavior, Consumer Research, Social Marketing +24

Emergence of social media as new normal during COVID-19 pandemic: a study on innovative complaint handling procedures in the context of banking industry

Durgesh Agnihotri, Kushagra Kulshreshtha, Vikas Tripathi · International Journal of Innovation Science · 2021 · 49 citations

Customer Satisfaction, Banking Industry, Social Medium Monitoring +21

Exploring consumers' motives for electric vehicle adoption: bridging the attitude–behavior gap

Pallavi Chaturvedi, Kushagra Kulshreshtha, Vikas Tripathi et al. · Benchmarking An International Journal · 2022 · 48 citations

Electric Vehicle Adoption, Customer Satisfaction, Ev Purchase Behavior +18

Exploring the role of consumer ethnocentrism in predicting the purchase intention for locally produced organic food in an emerging market

Pallavi Chaturvedi, Durgesh Agnihotri, Vikas Tripathi · British Food Journal · 2023 · 31 citations

Food Choice, Food Marketing, Shopping Malls +15