Beth Davis‐Sramek

Artificial intelligence in logistics and supply chain management: A primer and roadmap for research

R. Glenn Richey, Soumyadeb Chowdhury, Beth Davis‐Sramek et al. · Journal of Business Logistics · 2023 · 334 citations · Full text

Artificial Intelligence, Engineering, Multidisciplinary Ai +16

Creating commitment and loyalty behavior among retailers: what are the roles of service quality and satisfaction?

Beth Davis‐Sramek, Cornelia Dröge, John T. Mentzer et al. · Journal of the Academy of Marketing Science · 2009 · 217 citations

Customer Satisfaction, Service Quality, Service Research +9

LOGISTICS LEARNING CAPABILITY: SUSTAINING THE COMPETITIVE ADVANTAGE GAINED THROUGH LOGISTICS LEVERAGE

Terry L. Esper, Brian S. Fugate, Beth Davis‐Sramek · Journal of Business Logistics · 2007 · 185 citations

Logistics Processes, Logistics Optimization, Education +16

Creating consumer durable retailer customer loyalty through order fulfillment service operations

Beth Davis‐Sramek, John T. Mentzer, Theodore P. Stank · Journal of Operations Management · 2007 · 179 citations

Customer Experience, Customer Satisfaction, Consumer Research +18

Utilizing blockchain technology for supply chain transparency: A resource orchestration perspective

David Gligor, Beth Davis‐Sramek, Albert Tan et al. · Journal of Business Logistics · 2021 · 170 citations · Full text

Distributed Ledger, Supply Chain Transparency, Fintech +19