Fu-Sung Hsu

Workplace fun and work engagement in tourism and hospitality: The role of psychological capital

Sheng‐Hshiung Tsaur, Fu-Sung Hsu, Hsin‐Hui Lin · International Journal of Hospitality Management · 2019 · 170 citations

Tourism Management, Tourist Experience, Performance Studies +12

Enhancing service quality improvement strategies of fine-dining restaurants: New insights from integrating a two-phase decision-making model of IPGA and DEMATEL analysis

Ching‐Chan Cheng, Cheng-Ta Chen, Fu-Sung Hsu et al. · International Journal of Hospitality Management · 2012 · 103 citations

Customer Satisfaction, Service Quality, Service Research +10

GRSERV scale: an effective tool for measuring consumer perceptions of service quality in green restaurants

Cheng-Ta Chen, Ching‐Chan Cheng, Fu-Sung Hsu · Total Quality Management & Business Excellence · 2013 · 52 citations

Customer Satisfaction, Green Restaurants, Consumer Research +17

An empirical analysis of synthesizing the effects of service quality, perceived value, corporate image and customer satisfaction on behavioral intentions in the transport industry: a case of Taiwan high-speed rail

Hung‐Che Wu, Yu-Chiang Lin, Fu-Sung Hsu · SHILAP Revista de lepidopterología · 2017 · 44 citations · Full text

Customer Satisfaction, Service Quality, Service Research +9

A Multi-Dimensional and Hierarchical Model of Service Quality in the Gaming Industry

Hung‐Che Wu, Fu-Sung Hsu · International Journal of Tourism Sciences · 2012 · 34 citations

Total Quality Management, Customer Satisfaction, Quality Of Life +14