Ching‐Chan Cheng

A study of experiential quality, experiential value, trust, corporate reputation, experiential satisfaction and behavioral intentions for cruise tourists: The case of Hong Kong

Hung‐Che Wu, Ching‐Chan Cheng, Chi-Han Ai · Tourism Management · 2017 · 259 citations

Cruise Tourists, Tourism Management, Destination Marketing +7

Less is more: A new insight for measuring service quality of green hotels

Wen‐Hwa Lee, Ching‐Chan Cheng · International Journal of Hospitality Management · 2017 · 157 citations

Customer Satisfaction, Green Hotels, Service Quality +10

A hierarchical model of service quality in the airline industry

Hung‐Che Wu, Ching‐Chan Cheng · Journal of Hospitality and Tourism Management · 2013 · 151 citations

Total Quality Management, Customer Satisfaction, Service Quality +10

Relationships between technology attachment, experiential relationship quality, experiential risk and experiential sharing intentions in a smart hotel

Hung‐Che Wu, Ching‐Chan Cheng · Journal of Hospitality and Tourism Management · 2018 · 149 citations

Customer Satisfaction, Interpersonal Communication, Technology Acceptance Model +14

An Empirical Analysis of Synthesizing the Effects of Festival Quality, Emotion, Festival Image and Festival Satisfaction on Festival Loyalty: A Case Study of Macau Food Festival

Jose Weng Chou Wong, Hung‐Che Wu, Ching‐Chan Cheng · International Journal of Tourism Research · 2014 · 141 citations

Festival Quality Dimensions, Customer Satisfaction, Tourism Performance +20