Chih-Hsing Sam Liu

Service quality and price perception of service: Influence on word-of-mouth and revisit intention

Chih-Hsing Sam Liu, Tingko Lee · Journal of Air Transport Management · 2016 · 248 citations

Customer Satisfaction, Price Perception, Service Quality +10

Examining social capital, organizational learning and knowledge transfer in cultural and creative industries of practice

Chih-Hsing Sam Liu · Tourism Management · 2017 · 191 citations

Learning Organization, Culture, Knowledge Transfer +10

Identifying the critical factors of customer behavior: An integration perspective of marketing strategy and components of attitudes

Sheng-Fang Chou, Jeou‐Shyan Horng, Chih-Hsing Sam Liu et al. · Journal of Retailing and Consumer Services · 2020 · 148 citations

Customer Experience, Customer Satisfaction, Customer Behavior +10

Moderating and mediating roles of environmental concern and ecotourism experience for revisit intention

Yung‐Chuan Huang, Chih-Hsing Sam Liu · International Journal of Contemporary Hospitality Management · 2017 · 124 citations

Tourism Management, Natural Environment, Tourism Supply +23

Developing a sustainable service innovation framework for the hospitality industry

Jeou‐Shyan Horng, Chih-Hsing Sam Liu, Sheng-Fang Chou et al. · International Journal of Contemporary Hospitality Management · 2017 · 86 citations

Customer Satisfaction, Engineering, Service Innovation +24