Jéssica Vieira de Souza Meira

Using the social exchange theory to explore the employee-organization relationship in the hospitality industry

Jéssica Vieira de Souza Meira, Murat Hançer · International Journal of Contemporary Hospitality Management · 2021 · 216 citations

Customer Satisfaction, Hospitality, Organizational Culture +17

Employee work status, mental health, substance use, and career turnover intentions: An examination of restaurant employees during COVID-19

Diego Bufquin, Jeong‐Yeol Park, Robin M. Back et al. · International Journal of Hospitality Management · 2020 · 197 citations · Full text

Work Attitude, Substance Abuse, Employee Attitude +13

Factors affecting hotel managers’ intentions to adopt robotic technologies: A global study

Abraham Pizam, Ahmet Öztürk, Adela Balderas-Cejudo et al. · International Journal of Hospitality Management · 2022 · 126 citations

Innovation Adoption, Management, Business +10

Satisfaction in hospitality on TripAdvisor.com: An analysis of the correlation between evaluation criteria and overall satisfaction

Pablo Flôres Limberger, Francisco Antônio dos Anjos, Jéssica Vieira de Souza Meira et al. · Dialnet (Universidad de la Rioja) · 2014 · 72 citations · Full text

Customer Satisfaction, Tourism Management, Customer Review +14

The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry

Abraham Pizam, Ahmet Öztürk, Ahmet Hacikara et al. · International Journal of Hospitality Management · 2023 · 68 citations · Full text

Customer Satisfaction, User Perception, Technology Acceptance Model +15