Yuann-Jun Liaw

Statistics

Publications

Citations

230

H-Index

Active since

2009

Affiliations

National Chengchi University(Current)

Yuann-Jun Liaw is an author at National Chengchi University specializing in customer satisfaction, human resource management, and organizational behavior.

Top concepts

BusinessMarketingLeadershipManagementHuman ResourcesCustomer SatisfactionOrganizational BehaviorOrganizational Communication

Publications per year

2009–2009

Publications

Examining the Mechanisms Linking Transformational Leadership, Employee Customer Orientation, and Service Performance: The Mediating Roles of Perceived Supervisor and Coworker Support

Yuann-Jun Liaw, Nai‐Wen Chi, Aichia Chuang · Journal of Business and Psychology · 2009 · 230 citations

Employee Involvement, Customer Satisfaction, Work Attitude +13

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