Concepedia

Li Miao

LM

Statistics

Publications

39

Citations

2.3K

H-Index

26

Active since

2003

Affiliations

Purdue University West Lafayette(Current)

University of Macau

State Street (United States)

Pennsylvania State University

University of Central Florida

Li Miao is an author at Purdue University West Lafayette specializing in marketing, management, and consumer research.

Top concepts

MarketingManagementBusinessConsumer ResearchConsumer BehaviorHospitality ManagementCustomer SatisfactionHospitality MarketingTourismHospitality Industry

Publications per year

2003–2024

39

Publications

39

Consumers’ responses to ambivalent online hotel reviews: The role of perceived source credibility and pre-decisional disposition

Hui Xie, Li Miao, Pei‐Jou Kuo et al. · International Journal of Hospitality Management · 2010 · 350 citations

Customer Satisfaction, Digital Marketing, Consumer Research +17

Consumers’ pro-environmental behavior and the underlying motivations: A comparison between household and hotel settings

Li Miao, Wei Wei · International Journal of Hospitality Management · 2012 · 319 citations

Behavioral Sciences, Consumer Decision Making, Environmental Behavior +12

The Impact of Other Customers on Customer Experiences

Li Miao, Anna S. Mattila · Journal of Hospitality & Tourism Research · 2011 · 110 citations

Customer Experience, Customer Satisfaction, Consumer Research +20

Other consumers in service encounters: A script theoretical perspective

Li Miao, Anna S. Mattila, Dan Mount · International Journal of Hospitality Management · 2011 · 95 citations

Customer Satisfaction, Script Theoretical Perspective, Service Research +7

Consumers’ Pro-Environmental Behavior and Its Determinants in the Lodging Segment

Li Miao, Wei Wei · Journal of Hospitality & Tourism Research · 2013 · 94 citations · Full text

Customer Satisfaction, Green Marketing, Consumer Research +18

Rows per page

1–5 of 39