Concepedia
Journal · IJQRS · Homepage
94
Publications
188
Citations
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BusinessManagementAnthropologyService DesignService ModelingService OperationsService Process DesignCultureTourismMarketing
Publications per year
2013–2022
Creating a new epistemiology for tourism and hospitality disciplines
Alistair Thirkettle, Maximiliano E. Korstanje · 2013 · 36 citations
Management, Anthropology, Tourism Management +6
An interpretive structural modelling for sustainable healthcare quality dimensions in hospital services
Faisal Talib, Zillur Rahman · 2015 · 21 citations · Full text
Management, Health Care Management, Quality Management +17
How does culture influence preventive service utilisation among Asian Indians living in the USA? A qualitative study
Rani R. Pallegadda, Elsie J. Wang, Latha Palaniappan et al. · 2014 · 11 citations
Social Sciences, Anthropology, Chronic Disease Prevention +17
Service blueprinting and process-chain-network: an ontological comparison
Yahya Kazemzadeh, Simon K. Milton, Lester W. Johnson · 2015 · 11 citations
Business, Information Systems, Management Information Systems +13
Customer participation in services: a framework for process design
Marlene Amorim, Philip G. Moscoso, Alejandro Lago · 2015 · 10 citations · Full text
Business, Marketing, Operations Management +16
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