Interacting with Computers

Socio-technical systems: From design methods to systems engineering

Gordon Baxter, Ian Sommerville · 2010 · 1.5K citations

Computing, Information Systems, Systems Engineering +12

What is beautiful is usable

Noam Tractinsky, Adi Katz, D Ikar · 2000 · 1.3K citations

Humanities, Computer Science, Social Psychology +14

Needs, affect, and interactive products – Facets of user experience

Marc Hassenzahl, Sarah Diefenbach, Anja S. Göritz · 2010 · 838 citations

Architecture, Computer Science, Psychology +16

A Unifying Reference Framework for multi-target user interfaces

Gaëlle Calvary, Joëlle Coutaz, David Thévenin et al. · 2003 · 837 citations

Computing, Computer Engineering, Computer Science +15

The role of social presence in establishing loyalty in e-Service environments

Dianne Cyr, Khaled Hassanein, Milena Head et al. · 2006 · 698 citations

Business, Marketing, Marketing Management +17