E-Books and New Library Service Models: An Analysis of the Impact of EBook Technology on Academic Libraries

Abstract

Effectively introducing e-books into a library has significant implications on our users, our existing services, and how we do business. The capabilities and the limitations of the e-book and related technologies are therefore used in this paper to provide a framework for examining the implications of this technology on service in academic libraries. It is the author’s view that we must understand not only the technology but also the end-to-end process that will transform the capabilities of the technology into an effective service.