Assessing Students’ Perception of E-Learning in Blended Environment: An Experimental Study

Abstract

This paper presents and analyzes the examination of the sample of thirty students of master and doctoral studies from five different universities regarding their level of satisfaction with the available e-learning resources in blended environment at their high educational institutions. They were also asked about the kind of system they would like to have in the future. For the purpose of quantitative assessment of their perception, two well-known and structured approaches were used: one based on the Saaty's AHP method, and the other set up on the four-dimension Kano's model graphical scheme on the students' expectations of the system as it should be. Upon the obtained numerical and graphical results, the corresponding qualitative conclusions have been derived.