Journal for Quality and Participation · 2002 · 39 citations · 0 references
ManagementHealth Care ManagementHealth Services AdministrationHealthcare AdministrationLean OperationsPrimary CareLean HealthcareLean Healthcare OperationsLean ManagementLean PrinciplesLean Process ImprovementLean ProductionDelivery Process ImprovementLeanLean ImplementationLean Process ManagementLean ThinkingLean TransformationMultispecialty Group PracticeToyota Production System
Progressive Healthcare, a large multi-specialty group practice, made a decision to use lean thinking to improve their primary care delivery process. Lean thinking, developed in the Toyota production line, focuses on removing waste from work or processes..