Journal of Air Transport Management · 2024 · 18 citations · 56 references
BusinessDecision SciencesMarketingData MiningMulti-criteria Decision MakingText AnalyticsAviation TransportationCustomer SatisfactionMulti-criteria Decision AnalysisQuality AnalyticsService QualityText MiningCustomer Quality PerceptionMulti-criteria Group Decision MakingService Quality AssessmentTransport Service Quality
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