Adoption of Internet of Things: A systematic literature review and future research agenda

Anil Kumar, Sanjay Dhingra, Himanshu Falwadiya

International Journal of Consumer Studies · 2023 · 39 citations · 160 references

DOIFull text

Open access

Concepts

Abstract

Abstract The Internet of Things (IoT) is one of the promising technologies in industry 4.0, which has the potential to provide a myriad of advantages and offer convenience to individuals' daily lives and efficiency to businesses. Due to the enormous potential of the Internet of things, attention towards its adoption is increasing significantly. Despite the undeniable relevance of this field, the current study aims to synthesize the body of knowledge on IoT adoption using systematic literature review (SPAR‐4‐SLR) with the TCCM framework. A total of 101 articles were carefully selected after a thorough search in the Web of Science and Scopus databases. This study has performed an in‐depth descriptive analysis to present the current state of knowledge. The findings of this study revealed that the Technology acceptance model and Unified theory of acceptance and use of technology were the most widely employed theories and models in previous literature. Furthermore, this study has developed an integrative conceptual framework including antecedents, mediators, moderators, and outcomes. Also, the antecedents are classified into four categories based on the Technology‐organization‐environment framework with end user‐specific category. By integrating the existing knowledge, the study identifies significant gaps and offers a fertile ground for further investigation in this field.

References

160