Supply chain agility and firm performance: testing serial mediations in pharmaceutical industry

Abstract

Purpose The supply chain agility (SCA) is becoming a source of competitive differentiation but debate on its antecedents which can result in optimal firm performance is still non-pervasive in the literature. Taking this gap into consideration, the current research aimed at investigating various enablers of supply chain agility of Pakistani pharmaceutical industry. Design/methodology/approach The data were collected from 204 top executives working in different supply chain functions including planning, supplying, operations and purchasing in national and multinational pharmaceutical companies in Pakistan. Findings Through serial-mediation model, results revealed the strength of various SCA enablers, along with the mediating roles of delivery dependability. Originality/value This study adds in the literature on how various supply chain enablers and competencies help the organizations to achieve supply chain agility and performance, especially in a developing country.