Tourism Management Perspectives · 2023 · 23 citations · 64 references
ManagementHeritage ConservationTourism ManagementCultural GeographyHeritage InterpretationTourismCultural HeritageCultural TourismHeritage TourismHeritage Tourism EconomicsTourism EconomicsTourist BehaviorCultural Heritage ValuationCultural Tourism DemandDiscrete Choice Experiment DesignHeritage Interpretation ValueHeritage Site InterpretationHeritage Tourism DemandHeritage Tourism InterpretationInterpretive Tourism
64
A New Approach to Consumer Theory
Kelvin Lancaster · Journal of Political Economy · 1966 · 8.2K citations
The Behavioral Consequences of Service Quality
Valarie A. Zeithaml, Leonard L. Berry, A. Parasuraman · Journal of Marketing · 1996 · 5.3K citations
Case study on tour guiding: professionalism, issues and problems
John Ap, Kevin Wong · Tourism Management · 2001 · 562 citations