Technological Forecasting and Social Change · 2022 · 77 citations · 104 references
Customer SatisfactionOnline Customer BehaviorInteractive MarketingManagementBusinessMarketing CommunicationConsumer ResearchElaboration Likelihood ModelConsumer BehaviorInformation Adoption ModelBrand AwarenessE-commerce PlatformsConsumer AppealMarketing
104
User Acceptance of Information Technology: Toward A Unified View1
Venkatesh, Davis, Davis · MIS Quarterly · 2003 · 40.2K citations