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Consumer Ethnocentrism: Construction and Validation of the CETSCALE
1.6K
Citations
20
References
1987
Year
Customer SatisfactionConsumer StudyConsumer ResearchEducationEthnocentrismConsumer CultureManagementConsumer BehaviorNomological Validity TestsConsumerismShopping BehaviorMarketingConsumer StudiesCultureCultural AnthropologyEthnographyConsumer EthnocentrismConsumer AttitudeCorresponding Measure
The concept of consumer ethnocentrism is introduced and a corresponding measure, the CETSCALE, is formulated and validated. Four separate studies provide support for the CETSCALE's reliability and convergent and discriminant validity. A series of nomological validity tests show consumer ethnocentrism to be moderately predictive of theoretically related constructs.
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