Concepedia
Reference & User Services Quarterly · 2010 · 78 citations · 1 references
Open access
BusinessInformation SystemsInformation TechnologyService DesignConfiguration ManagementDocumentation StandardsReference ArchitectureReference CheckingService DiscoveryService StandardsReference DocumentationReference Model DesignReference Set Management
1
Electronic Reference Services: Some Suggested Guidelines
Bernie Sloan · Reference & User Services Quarterly · 1998 · 37 citations
Education, Information Systems, Distance Education +6