A revisited fuzzy DEMATEL and optimization method for strategy map design under the BSC framework: selection of objectives and relationships

Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I

Robert S. Kaplan, D. P. Norton · Accounting Horizons · 2001 · 1.9K citations

Business, Accountancy, Strategic Management +12

The strategy-focused organization

Robert S. Kaplan, D. P. Norton · Strategy and Leadership · 2001 · 1.5K citations

Management, Performance Management, Strategic Management +17

Strategy Maps: Converting Intangible Assets into Tangible Outcomes

Timothy Kiessling · The Journal of Applied Management and Entrepreneurship · 2004 · 1.4K citations

Management, Strategic Management, Strategy +17

Developing global managers’ competencies using the fuzzy DEMATEL method

Wei‐Wen Wu, Yu-Ting Lee · Expert Systems with Applications · 2006 · 1.2K citations

Management, International Business, International Management +7

Strategic Performance Measurement and Management in Nonprofit Organizations

Robert S. Kaplan · Nonprofit Management and Leadership · 2001 · 936 citations

Management, Nonprofit Management, Strategic Management +17