Perceived convenience, usefulness, effectiveness and user acceptance of information technology: evaluating students’ experiences of a Learning Management System

Abstract

This study extended the technology acceptance model developed by Davis to examine the relationship among the variables: perceived convenience (PC), perceived effectiveness (PE), perceived usefulness (PU) and the extent to which they impact on students’ user acceptance of a Learning Management System (LMS). A Questionnaire was used to collect data from 109 second- and third-year students who enrolled in a course via the LMS for the first time. Regression and correlation analyses were used to explore the variables of the study. The results revealed that PC, PU and PE were antecedent factors that affected user acceptance of the LMS, PC being the best predictor of user acceptance. Perceived convenience also correlated positively with both PU and PE, the relationship being more pronounced between PC and PU. Implications of the results for scaling up or replicating the LMS initiative in the study context or in institutions with similar contexts are discussed.