Social Interaction With Agents and Avatars in Immersive Virtual Environments: A Survey

Christos Kyrlitsias, Despina Michael‐Grigoriou

Frontiers in Virtual Reality · 2022 · 179 citations · 97 references

DOIFull text

Open access

Concepts

TL;DR

Immersive virtual reality is applied across training, education, health, and research, often involving virtual humans (avatars and agents), and effective use depends on users perceiving and reacting socially to these humans, though such reactions are not always observed. This survey reviews the applications and benefits of immersive VR and virtual humans, outlines key concepts and terminology, and identifies factors influencing social interaction with virtual humans. The authors compile and synthesize existing studies, providing an overview of terminology, applications, and the main findings related to social interaction within immersive virtual environments. Key factors affecting social interaction with virtual humans include realism of appearance, behavior, and contextual cues, as identified across multiple studies.

Abstract

Immersive virtual reality technologies are used in a wide range of fields such as training, education, health, and research. Many of these applications include virtual humans that are classified into avatars and agents. An overview of the applications and the advantages of immersive virtual reality and virtual humans is presented in this survey, as well as the basic concepts and terminology. To be effective, many virtual reality applications require that the users perceive and react socially to the virtual humans in a realistic manner. Numerous studies show that people can react socially to virtual humans; however, this is not always the case. This survey provides an overview of the main findings regarding the factors affecting the social interaction with virtual humans within immersive virtual environments. Finally, this survey highlights the need for further research that can lead to a better understanding of human–virtual human interaction.

References

97