Change Management Process in a Mining Company: Kotter’s 8-Step Change Model

Abstract

This study assessed the change management process of a mining company following the 8-step change model advocated by Kotter in 1996. It investigated the association between change readiness factors which comprised job satisfaction, job uncertainty and organizational commitment and the change perception of the entire organization. The study employed a quantitative descriptive survey research design to methodically describe the observed change procedures, analyzed the association between change readiness factors and organizational change perception. Of the 192 mining company employees and stakeholders, 134